Get more from Azure with CSP+
Improve your Microsoft Azure experience with the Azure Cloud Solutions Provider package that’s made for you.
Azure management done properly
Wherever you are on your cloud journey, CSP+ gives you Azure with more – more control, more support, more value.
Designed for businesses spending more than £5,000 per month in Azure, Cloud Direct’s CSP+ provides transparent cost-plus pricing and wraps expert support and proactive optimisation around your cloud consumption with clearly defined tiers of support.
What to expect from your Cloud Solution Provider
Cost clarity
Transparent cost-plus pricing gives you complete visibility of the value you’re getting.
Smarter management
Full access to Provide™ Portal – our AI-driven platform for cost analysis, emissions tracking, security insight and more
Tailored support
Beat your current support package with the tier that’s right for you – Essentials, Enhanced or Enterprise.
Expertise on demand
Solve problems quicker with Azure-certified engineers and solution architects always on hand.
Built with Microsoft
By working with an Azure Expert MSP, you’ll know your cloud platform is operating to best practice.
Find the right fit
Our three service levels give you access to better support from the outset, and the ability to scale in line with your requirements.
Essentials
A cost-effective way to buy Azure – with business hours support, full Provide Portal access and guidance from a trusted Azure Expert MSP.
Enhanced
A 24/7 Service Desk, quarterly optimisation reviews and improved SLAs designed to keep your cloud secure, efficient and performing at its best.
Enterprise
Quarterly optimisation, access to architects and expert engineers, and hands-on support to help you plan, scale and innovate in an already mature cloud environment.
What you’ll unlock
| Feature | Benefit | Essentials | Enhanced | Enterprise |
|---|---|---|---|---|
| Provide™ Portal ▸ | Modern, feature-rich, AI-infused control | ✅ | ✅ | ✅ |
| Optimisation and Best Practice Insights | Get actionable recommendations across cost, security, performance, operational excellence and reliability | ✅ | ✅ | ✅ |
| Cost management and budgeting | Review and track spend, set budgets, and export cost data for further | ✅ | ✅ | ✅ |
| Technical support ticketing | Raise and track technical support tickets | ✅ | ✅ | ✅ |
| Automated resource deployment | Automate deployment of Azure resources using pre-configured templates | ✅ | ✅ | ✅ |
| Knowledge Base | Get access to more than 300 Knowledge Base articles | ✅ | ✅ | ✅ |
| Billing management | Manage all of your quotes, invoices and credit notes in one place | ✅ | ✅ | ✅ |
| Security posture monitoring | Monitor your security posture by leveraging Microsoft Azure Secure Score | ✅ | ✅ | ✅ |
| Carbon emissions tracking | Review and track CO2 emissions, and export data for further analysis | ✅ | ✅ | ✅ |
| Secure file exchange | Secure file exchange for upload and download reports, documents and files | ✅ | ✅ | ✅ |
| Health Check | Ensure your Azure environment is optimised for cost, security and performance from the outset | ❌ | ✅ | ✅ |
| Optimisation | Regular reports to help maintain cost, performance and security posture of your Azure environment | ❌ | ✅* | ✅† |
| Essential Support | Standard business hours support for response and resolution of platform issues, via Provide™ | ✅ | ❌ | ❌ |
| Enhanced Support | 24×7 service desk support with enhanced SLAs, and expert human support | ❌ | ✅ | ✅ |
| Expert Support | Expertise on hand with direct access to our Tier 4 Engineers for rapid problem solving | ❌ | ❌ | ✅ |
| Expert Advisory | Fractional access to architects for advisory work on strategy, plans, and problem solving | ❌ | ❌ | ✅ |
| Account Management | A deeper understanding of your business needs with a dedicated account manager | ❌ | ✅ | ✅ |
*Quarterly †Monthly