How we help

Technical consultancy

Assurance and Security

Innovation

Getting AI Ready

Adopting AI can seem complex, but it doesn’t have to be. The secret to successfully implementing AI is putting the right foundations in place.

Find out how

What we do

Getting AI Ready

Adopting AI can seem complex, but it doesn’t have to be. The secret to successfully implementing AI is putting the right foundations in place.

Find out how

Explore

What we do

Get more from Azure with CSP+

Improve your Microsoft Azure experience with the Azure Cloud Solutions Provider package that’s made for you.

Azure management done properly

Whether you’re just getting started or scaling fast, CSP+ gives you Azure with more – more visibility, more support, more value.

Designed for businesses spending more than £5,000 per month in Azure, Cloud Direct’s CSP+ provides transparent Cost-plus pricing and wraps expert support and proactive optimisation around your cloud consumption with clearly defined tiers of support.

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What to expect from your Cloud Solution Provider

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Cost clarity

Transparent Cost+ pricing means you on pay for what you use, with savings built in.

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Smarter management

Full access to Provide™ Portal – our AI-driven platform for cost analysis, emissions tracking, security insight and more

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Tailored support

Choose from three service tiers – Essentials, Enhanced or Enterprise – to get the support you need.

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Expertise on demand

Tap into our Azure-certified engineers, cloud consultants and solution architects, whenever you need them.

Built with Microsoft

As an Azure Expert MSP, we unlock FastTrack, funded assessments, and best-in-class support from Microsoft.

Find the right fit

Our three service levels mean you only pay for the cloud support your business needs, from a helping hand to full-scale management.

Essentials

A cost-effective way to buy Azure – with business hours support, full Provide Portal access and reassurance from a trusted Azure Expert MSP partner.

Enhanced

A 24/7 Service Desk, quarterly optimisation reviews and improved SLAs designed to keep your cloud secure, efficient and performing at its best.

Enterprise

Quarterly optimisation, access to architects and expert engineers, and hands-on support to help you plan, scale and innovate in an already mature cloud environment.

What you’ll unlock

Feature Benefit Essentials Enhanced Enterprise
Optimisation and Best Practice InsightsGet actionable recommendations across cost, security, performance, operational excellence and reliability
Cost management and budgetingReview and track spend, set budgets, and export cost data for further
Technical support ticketingRaise and track technical support tickets
Automated resource deploymentAutomate deployment of Azure resources using pre-configured templates
Knowledge BaseGet access to more than 300 Knowledge Base articles
Billing managementManage all of your quotes, invoices and credit notes in one place
Security posture monitoringMonitor your security posture by leveraging Microsoft Azure Secure Score
Carbon emissions trackingReview and track CO2 emissions, and export data for further analysis
Secure file exchangeSecure file exchange for upload and download reports, documents and files
Health CheckEnsure your Azure environment is optimised for cost, security and performance from the outset
OptimisationRegular reports to help maintain cost, performance and security posture of your Azure environment✅*✅†
Essential SupportStandard business hours support for response and resolution of platform issues, via Provide™
Enhanced Support24×7 service desk support with enhanced SLAs, and expert human support
Expert SupportExpertise on hand with direct access to our Tier 4 Engineers for rapid problem solving
Expert AdvisoryFractional access to architects for advisory work on strategy, plans, and problem solving
Account ManagementA deeper understanding of your business needs with a dedicated account manager

*Quarterly †Monthly