Transform your communication with Microsoft Teams Phone
Improving the way your business communicates is the fastest way to drive performance and enhance productivity. We help our customers modernise their communication and collaboration with an all-in-one solution that seamlessly brings together calling, meetings, and chats into a single application, uniting your employees in the office, at home, and elsewhere.
Communication made easy
Teams Phone enables you to unlock the full potential of Microsoft Teams while simplifying your connections with customers and suppliers.
Looking to transition to an all-in-one platform?
Save time and respond to customers faster by consolidating calling, meetings, and chat in one convenient location that effortlessly transfers between devices.
Need to make flexible working easier?
Empower your employees to connect with their teams, customers, and suppliers from anywhere with a single, user-friendly platform.
Want to consolidate and simplify your costs?
Optimise your communications and streamline your expenses by consolidating support agreements, retiring third-party contracts, and simplifying your communication ecosystem.
Hit the ground running
Our deployment packages include everything you need to get started with Teams Phone. They are suited to businesses of all size and include options for those that operate in regulated industries.
Get connected with our calling plans, managed services, and user adoption resources:
Discovery & Design
We’ll investigate your current telephony system to give us a comprehensive understanding of where we’re starting from, then create a detailed Teams Phone rollout plan tailored to your specific needs.
Deployment & Adoption
We’ll build it. We’ll test it. We’ll launch it. Our change management programme leaves nothing to chance and ensures your employees are fully equipped to embrace the change.
Managed Service
Once you’re up and running, we’ll provide a managed Teams Phone service supported by 24/7 assistance, ensuring you never miss a message.
Find the right adoption and enablement plan for your business
We tailor our approach to a Teams Phone deployment depending on your organisational requirements.
For optimum speed of adoption and ROI, our Teams Phone in-a-box solution allows you to leverage the benefits of this technology sooner through a pre-built, best practice integration and adoption plan. Considering seat count, number and location of sites, industry, and the telephony and video conferencing tools already in play, this solution accelerates the delivery of Teams Phone.
For businesses with increased regulatory considerations, or more complex requirements, our Teams Phone Migration programme allows you to adopt this technology while taking extra care over configurations, security, and ongoing operations. Our robust discovery and design process assesses your requirements and plan for the deployment project, before we assist you in deploying and adopting Teams Phone with full support on setup, identity configurations, pilot programmes, testing and launch.
We provide a comprehensive service to support you in the ongoing operation of Teams Phone:
- Unlimited admin & end-user support
- User management
- Up to 4 hours telephony configuration change per month
- Monthly diagnostics and call quality report
- Quarterly service review
- Annual cost optimisation
- Advanced telephony discovery assessment
Why Cloud Direct?
We’re Azure Experts
As one of the first Azure Expert MSPs, we’ve got a long track record of meeting Microsoft’s highest standards and delivering our services to the correct quality and scale.
Microsoft recognises us as an expert partner for Modern Work
We’ve been thoroughly vetted by Microsoft. They say we’re experts in Modern Work and we’ve got the solution designation assessment to prove it.
We maximise funding opportunities
We’ve secured more funding for our customers than any other Microsoft partner in the UK. We accelerate project timelines while reducing your financial risk.
We're a Microsoft Partner of the Year for Solution Assessments
We know a thing or two about Microsoft’s Solution Assessments. Working alongside Microsoft, we show you the art of the possible and provide a detailed roadmap to achieving it.
Don’t just take our word for it
“We wanted to integrate all our communication into one place, rather than having separate systems for calling and office productivity. We have now created a flexible and dynamic working environment by leveraging our Microsoft 365 licences, which has completely transformed the way we work – there’s not a single traditional phone handset in sight.”