With a growth strategy in place, The Care Database needed more Azure resources to support their ambitions. Increasing their Azure consumption will help them achieve the levels of flexibility and scalability they need to fearlessly grow.

Background

The Care Database brings modern day efficiencies to the care sector. As an intuitive, efficient and secure web-based system it enables healthcare professionals to deliver the highest quality care. Revolutionising care management, it was designed by healthcare professionals for healthcare professionals to meet their specific needs.

The Challenge

The Care Database initially engaged Cloud Direct as part of its growth strategy, successfully introducing a PaaS solution to run its software service. With broad requirements, it needed an additional Azure resource to support its growth ambitions.

On completion of this project, it was apparent that the combination of internal developers and existing external support did not have the capacity or breadth of expertise to cover The Care Database’s Azure needs.

It required a Managed Azure service that complemented its existing providers and offered proactive optimisation opportunities. Its aim was to gain cost, security and performance enhancements providing its customers with a solution that was highly secure and surpassed performance expectation.

“Cloud Direct has been great. They sat down with us, asked what we were trying to achieve, then worked with us from planning through to implementation. I really value the personal level of service. Being able to pick up the phone and to speak to someone who knows what we’re trying to do from a business perspective makes a big difference.”

Tom Bradley, Director of Operations, The Case Database

The Solution

Cloud Direct’s Gold Managed Azure package was the ideal solution. The regular security reviews, proactive monitoring, cost optimisation and performance reviews together with a robust support framework reinforced that Azure and Cloud Direct was the solution to accelerate its business.

The solution benefits The Care Database with:

Robust service management
Through Azure security and application monitoring, Cloud Direct delivers proactive support, reducing downtime. The Care Database has the confidence that issues are resolved before they impact its business.

Cost Optimisation
By reviewing resource usage Cloud Direct has reduced The Care Database’s expenditure and continues to provide advice on how it can optimise its costs further.

Security Optimisation
Regular security reviews and audits ensure that The Care Database operates the most robust and reliable service to its customers.

Business advice focused on results
The Care Database also benefits from Cloud Direct’s ongoing business advice and consultancy, which makes sure that the charity’s cloud strategy stays perfectly tuned to its needs.

The Relationship

Proactive and regular contact delivered face to face and over the phone has surpassed the customer and supplier relationship that The Care Database had expected. The ability to deal with specialist engineers in specific fields has given the confidence that working with an expert provider can make its ambitious growth targets a reality.

“The experience has been beyond our expectations and exactly what we were looking for, we’re very happy with the service received.”

Tom Bradley, Director of Operations, The Case Database

If you want to find out how Azure optimisation can support your business’s growth, talk to one of our Azure experts.