Knowledge Base

Uninstalling the Azure Backup agent

This article describes how to remove the Azure Backup agent from your computer. It contains the following sections:

Please refer to the appropriate section.

 

Uninstalling the Azure Backup agent from a Windows computer

The procedure to remove the Azure Backup agent software from a Windows computer varies slightly depending on your version of Windows. To remove the Azure Backup agent software from a Windows computer, proceed as follows.

  1. Go to the Windows Start menu. (For Windows 8 or Windows 10, right-click the window icon at the bottom left-hand corner of the screen, to access Control Panel via a dropdown menu).
  2. Click Control Panel.

The Control Panel opens.

  1. From the Control Panel, click Programs and Features (if using Windows 10), or,
    1. For Windows XP, click Add or Remove Programs, or,
    2. For Windows Vista, 7, or 8, click Uninstall Programs.

A list of programs appears.

  1. From the list of programs, locate Azure Backup. (In the example shown, the Azure Backup version is Bare Metal Edition 5.0.1, but it may be different on your computer).
  1. Right click on Azure Backup (if using Windows 10), and click Uninstall/Change, or,
    1. For Windows XP, click the Remove, or Change/Remove, tab to the right of the program name, or,
    2. For Windows Vista, 7, or 8, click Uninstall.

The Azure Backup agent software is removed from your Windows computer.

 

Uninstalling the Azure Backup agent from a Mac computer

To uninstall the Azure Backup agent software from an Apple Mac computer, proceed as follows.

  1. On the Mac hard drive, open the Applications folder, and then open the Utilities folder.
  2. In the Utilities folder, open the Activity Monitor.
  3. In the Process Name column, select Azure Backup.
  4. Click, Quit Process.
  5. Return to the Applications folder, and drag the Azure Backup folder to the Trash.

The Azure Backup agent software is removed from your Mac computer.