“Ready to be the first line of support, solve real problems, and keep our users productive every day?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

We’re looking for an ambitious and energetic Service Desk Analyst to join our rapidly expanding Cape Town office.

This role isn’t just about fixing IT issues—it’s about growing your career. You’ll be engaging with international clients, providing top-tier support, and working alongside a dynamic team that’s as committed to learning as they are to delivering excellent service. If you’re eager to work hard, level up your skills, and climb the support ladder, this is the place for you

What You’ll Do:

• Be the first point of contact for client support requests
• Provide remote technical support across a range of hardware and software
• Escalate complex issues to the senior team when needed
• Log and classify tickets, ensuring seamless case management
• Contribute to Standard Operating Procedures (SOPs) and knowledge-sharing
• Deliver a professional, positive experience for every client interaction

What We’re Looking For:

• A diploma/degree in Computer Science, Information Systems, or Engineering, OR at least one year of hands-on IT support experience
• Strong knowledge of Windows Desktop & Microsoft Operating Systems
• Experience with Microsoft Office Suites & Office 365
• Familiarity with Active Directory]
• Required certifications in MS-900 (Microsoft 365 Fundamentals), N+ and or CompTIA A+

Highly Desirable:

Certifications in the following:

• ITIL 4 Foundation
• AZ-900
• CompTIA A+/N+ (if needed)
• SC-900

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Ready to optimize Azure environments, and engineer scalable systems that empower digital transformation from the ground up?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

As an Azure Cloud Expert Engineer, you will provide high-level support to our customers, acting as an escalation point for Tier 2 support engineers and working alongside senior engineers to execute complex projects/onboardings.

You will ensure that service level agreements are met whilst delivering reliable resolution of customer technical issues when raised via Cloud Direct support lines, Live chat, e-mail or self-service portals.

What You’ll Do:

• Azure Infrastructure: Provision and configure VMs, containers, and resources using ARM templates, Terraform, Bicep, and scripting (PowerShell). Optimize for cost, performance, and security.
• Automation & IaC: Implement Infrastructure-as-Code using Azure DevOps, GitHub, and Visual Studio. Automate deployments and support processes.
• Security & Compliance: Enforce best practices with tools like Azure Security Center, AAD, and Sentinel. Manage RBAC, conduct audits, and address vulnerabilities.
• Monitoring & Optimization: Use Azure Monitor and related tools to track, troubleshoot, and improve infrastructure performance.
• Disaster Recovery: Design and manage DR and high availability solutions with Azure Backup and Site Recovery. Test and validate failover strategies.
• Azure Virtual Desktop: Deploy and manage AVD environments, handle user access, monitor performance, and resolve connectivity or user issues.
• Data & AI Support: Diagnose and fix pipeline failures, manage integrations, and ensure data accuracy and availability.
• Platform Management: Ensure backup integrity, monitor system health, resolve failures, and meet RTO/RPO objectives

What We’re Looking For:

• 3+ years of experience designing, implementing, and managing Azure cloud environments.
• Excellent communication and collaboration skills.
• Strong understanding of the Microsoft Azure platform and its capabilities
• Three or more Azure cloud certifications: AZ-104, DP-100, DP-300, AZ-500, AZ-305, SC-200, SC-300, AZ-140 customer service & communication skills

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Ready to identify top talent, craft growth strategies, and build thriving teams that drive organizational success from the ground up?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

Building on our proven success with in-house recruitment, we are scaling our team to support our ambitious growth plans. As part of a growing function, we are looking to speak with talented individuals across varying levels of experience who are passionate about attracting and hiring top talent.

You will play a pivotal role in shaping our recruitment strategy — identifying, engaging, and securing exceptional candidates who align with our culture and long-term business goals. The ideal candidate will bring energy, creativity, and professionalism to every interaction, ensuring that both candidates and hiring managers have a seamless experience throughout the process.

As a representative of Cloud Direct, you will embody our values — smart, positive, personable, and well-presented — while helping us build a strong employer brand that resonates across the market.

What You’ll Do:

• Managing the end-to-end recruitment process from briefing to onboarding.
• Partnering with hiring managers to understand current and future talent requirements.
• Writing and delivering creative, engaging job adverts to attract high-quality candidates.
• Sourcing candidates directly through LinkedIn Recruiter, job boards, and other sourcing channels.
• Managing and maintaining the Applicant Tracking System (ATS) and candidate pipelines.
• Screening, shortlisting, and assessing applicants for alignment with job requirements and company culture.
• Coordinating interviews, feedback, and communication between candidates and hiring teams.
• Building and maintaining talent pools for critical and recurring roles.
• Supporting employer branding initiatives to enhance our presence across digital and professional platforms.
• Ensuring an exceptional candidate experience throughout every stage of the recruitment journey.
• Other ad hoc duties as required.

What We’re Looking For:

• Proven experience as an Internal Recruiter, Recruiter, or similar talent acquisition role.
• Solid understanding of full-cycle recruitment and sourcing strategies.
• Proficiency with Applicant Tracking Systems (ATS) and CV databases.
• Strong ability to craft compelling job adverts and creative outreach messages.
• Hands-on experience using LinkedIn Recruiter or equivalent tools for direct sourcing.
• Excellent stakeholder management and communication skills.
• Strong attention to detail, accuracy, and ability to manage competing priorities.
• Confident, professional, and approachable demeanour.

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Ready to elevate your impact in Commercial Finance?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

As a Commercial Finance Manager, you will drive commercial insight and financial performance across the business by partnering with key stakeholders in sales, operations, and leadership. This role supports strategic decision-making through robust financial analysis, forecasting, and reporting, and plays a critical part in shaping the financial direction of the company. 

This role is ideal for someone with strong sales instincts, a passion for technology, and a drive to succeed. 

What You’ll Do:

Business Partnering:

• Act as a trusted advisor to sales, operations, and executive teams. 
• Provide commercial support for pricing decisions, margin analysis, and strategic initiatives. 
• Collaborate with department heads to align financial goals with operational plans.

Financial Planning and Analysis (FP&A):

• Develop and maintain Power BI dashboards for KPIs, margin reviews, and sales pipeline. 
• Lead monthly revenue and COGS analysis, including EBITDA impact and covenant compliance. 
• Forecast monthly revenue and COGS based on churn, growth, and new sales. 
• Prepare board packs and contribute to strategic financial planning. 

Sales Support:

• Calculate and report monthly sales commissions. 
• Maintain and update tools like the NCE calculator. 
• Support commercial decisions with data-driven insights. 

Professional Services Reporting:

• Manage WIP revenue recognition, backlog forecasting, and utilisation tracking. 
• Prepare monthly forecasts and board-level reporting. 

Audit Compliance:

• Support audit-related tasks including accrual samples and invoice and customer documentation. 
• Ensure GDPR and contractual compliance in financial operations. 

Strategic Projects:

• Contribute to high-impact initiatives such as refinance projects and process automation. 
• Build and implement financial controls to support ELT decision-making. 

Operational Support:

• Support the Billing Manager with the billing run and assist in managing customer queries. 

What We’re Looking For:

• Strong command of double-entry accounting principles. 
• Advanced Excel and Power BI skills. 
• Experience with standard accounting software and financial modelling. 
• Excellent attention to detail and data validation. 
• Strong interpersonal and communication skills across UK and SA teams. 
• Proven ability to manage multiple priorities and deliver under pressure. 
• Demonstrated history of commercial insight and strategic influence. 
• Experience in FP&A, audit support, and business partnering. 
• Exposure to SaaS or managed services environments is advantageous. 
• Professional accounting qualification: CA (SA) or CGMA (completed or in progress). 

What We Offer:

• Responsible Time off (uncapped annual leave)
• Fitness Cash Contribution
• Pension Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Life Assurance, Critical Illness, and Income Protection.
• Birthday lunches, a Fun Fund, and more.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Ready to design scalable data pipelines and engineer intelligent systems that power high-impact digital solutions from the ground up?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

We’re on the lookout for a Data Engineer, to join our Business Systems team in Cape Town. Within the Business Systems Team the Data Engineer’s role is to tackle creative, complex, and technically challenging projects for a range of business systems and stakeholders.

Working closely with other developers, you will assist in the design and delivery of fully functional modules and application enhancements in an agile environment. You should have a deep knowledge of implementing scalable data solutions as the role will concentrate on ensuring Cloud Direct’s data is ready for analytics and AI.

As Cloud Direct moves towards its goal of being an AI frontier firm, experience in AI solutions will also be beneficial to the role. This is very much a ‘hands-on’ role where you will be self-managing your workload to have the biggest impact on the team’s success, so you should have a passion for development, an eye for detail, and an intrinsic motivation to succeed

What You’ll Do:

• Act as the team’s go-to expert for data engineering and analytics solutions. 
• Work with product and business stakeholders to translate reporting and AI integration requirements into technical solutions. 
• Develop and manage data warehouse solutions, ensuring data is cleansed, normalised, and structured for analytics and AI. 
• Write high-quality, well-documented T-SQL, KQL, and Python code for transformations, validations, and orchestration. 
• Collaborate with developers to enable data access for machine learning, LLMs, and other intelligent systems. 
• Support reporting and dashboarding needs via Power BI, including data modelling and DAX. 
• Work closely with developers and analysts to review and implement designs. 
• Complete full functional testing of new data solution releases. 
• Ensure data systems are reliable, secure and meet compliance requirements. 
• Manage development backlog & assigned tasks within Azure DevOps. 
• Weekly progress reporting against targets, projects, and development backlog. 
• Work directly on customer projects if required. 

What We’re Looking For:

• 3+ years of experience as a Data Engineer or similar role 
• Strong experience with Azure-based data services, particularly Microsoft Fabric, Data Factory, Power BI, and Data Lakes 
• Proficient in T-SQL, KQL, and Python for data processing and scripting 
• Experience with Databricks, Delta Lake, or Apache Spark technologies 
• Solid understanding of data warehousing principles, dimensional modelling, and ETL/ELT processes 
• Familiarity with DevOps practices, including CI/CD pipelines in Azure DevOps 
• Experience working in Agile teams and collaborating across disciplines 
• AGILE Development principles and practices 

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Are you ready to deliver innovative cloud solutions while working alongside expert consultants and dynamic project teams?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

We are looking for an Azure Cloud Consultant with a background in in cloud computing and on-premises IT. This is a fantastic opportunity for someone looking to take on an exciting and challenging role, delivering varied and leading-edge Public Cloud solutions within our Azure Practice.

This is a hands-on technical position focused on the deployment and documentation of Public Cloud solutions. We’re looking for an ambitious individual with a strong desire to learn, a passion for new technology, and a commitment to delivering exceptional client experiences.

You’ll collaborate closely with other members of the Azure Team, as well as our Cloud Solution Architects and experienced Project Managers, contributing to impactful cloud transformation projects.

What You’ll Do:

• Working with Solution Architects, Project Managers, and your Practice Area colleagues to deliver enterprise level Azure Public Cloud implementation and migration.
• Delivery and optimisation of customer workloads into Microsoft Azure, providing deployment guidance, supporting development of the customers’ cloud adoption model, and providing appropriate recommendations to overcome blockers.
• Delivery of project components to high standards and best practice.
• Robust learning and development to ensure you achieve your maximum potential.

What We’re Looking For:

• Experience of Azure Virtual Desktop deployment
• A passion for Azure technologies and the desire to keep learning
• Experience in Azure implementation and migration projects
• Proven track record in delivering successful projects on time and to budget
• Ability to prioritise work and manage own time independently
• Ability to technically own projects through to completion
• High standards of technical documentation
• Excellent interpersonal and communication skills and ability to build relationships

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Ready to design, secure, and automate cutting-edge Azure infrastructure solutions that power innovation?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

As a Cloud Platform Engineer, you will take the lead in building secure, scalable, and fully automated Azure environments. As a key player in our cloud engineering team, you’ll dive into cutting-edge Azure projects, automate everything that moves, and work closely with some of the brightest minds in the cloud space.

If you thrive on innovation, love solving complex infrastructure challenges, and live by the motto “build it better and smarter,” this is the role for you.

What You’ll Do:

• Drive monitoring and observability initiatives to ensure system reliability.
• Build, maintain, and enforce cloud security, compliance, and best practices.
• Develop automated infrastructure provisioning tools using Terraform, Bicep, and ARM.
• Manage CI/CD pipelines, ensuring efficient deployment processes.
• Implement and maintain containerization and Kubernetes orchestration.
• Act as an SME for Azure security models (RBAC, Key Vault, Managed Identities).
• Develop scalable and cost-effective cloud solutions while mitigating risks.
• Support major incidents and troubleshooting, ensuring minimal business disruption.
• Mentor peers in DevOps and automation methodologies, embedding best practices.
• Drive Cloud Direct’s Azure Cloud Roadmap and contribute to service enhancements.

What We’re Looking For:

• Demonstrated hands-on experience with Azure cloud infrastructure.
• Expertise in Infrastructure as Code.
• Knowledge of Azure DevOps, GitHub, YAML, CI/CD Pipelines.
• Proficiency in containerization & Kubernetes orchestration.
• Advanced scripting with Azure CLI, Bash, PowerShell.
• Hands-on experience with Azure security models and cost optimization.
• Experience in hybrid cloud solutions using Azure ARC.
• Understanding of cloud-native architectures (IaaS, PaaS, SaaS, APIs).
• Passion for continuous learning and keeping up with the latest Azure innovations.

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Are you ready to work on cutting-edge enterprise data platforms while collaborating with top-tier teams?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

We are looking for an experienced Data Engineer with a solid technical background in Cloud & Data managed services, a passion for learning and self-development, and a proactive approach to problem-solving to join our dynamic team.

In this role, you will be responsible for managing our customers’ cloud-based enterprise data platforms, working closely with customers, support teams, and subject matter experts to ensure the efficient, reliable, and secure operation of high-quality data platforms.

What You’ll Do:

• Maintain efficient data pipelines from diverse internal and external sources, ensuring high quality and governance.
• Maintain and optimize ingestion, transformation, translation, cleansing, and publishing processes.
• Optimize performance by monitoring and enhancing pipeline scalability, cost, and efficiency.
• Utilize observability tools to proactively identify issues.
• Manage the transition and onboarding of in-house or customer-developed data platforms into managed services.
• Collaborate with teams both internally and externally to ensure seamless onboarding, operation, and enhancements to deployed data solutions.
• Advise and guide customers on data management, security, and data governance.
• Demonstrate a passion for learning and innovation in data, stay updated with big data trends and best practices to continuously innovate.
• Play an active role in the ongoing development of Cloud Direct’s Data Managed Services portfolio.

What We’re Looking For:

• 3+ years as a Data Engineer or similar role.
• Experience with Azure Data Bricks, Azure Data Factory (ADF), Synapse, Azure Event Hubs, Fabric & Purview.
• Proficient in implementing and maintaining data pipelines with Azure Data Factory.
• In-depth knowledge of Data Lake/Medallion Architecture.
• Skilled in data modelling and ETL.
• Supporting a Lamba architecture including both batch and real-time data streams.
• Processing structured, semi-structured and unstructured data.
• Knowledge of the Azure security model, including RBAC, Key Vault and Managed Identities.
• Understanding of Cost management and optimisation of Azure resources.
• Basic networking, including integration runtime, data gateway, and VNet data gateway.
• Knowledge of data partitioning and optimisation techniques.
• Experience in source code control using Azure DevOps and Git.
• Interpreting telemetry and metrics using tools such as Azure Monitor and Azure Advisor.

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.