Resourcing Manager

“Are you keen to optimize resource allocation, driving utilization, and enabling project success across our professional services teams?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

We are on the lookout for a proactive and detail-oriented Resourcing Manager to support our project delivery functions. This role is pivotal in ensuring the right resources are assigned to the right projects at the right time.

You will work closely with Project Managers, Delivery teams, and third-party vendors to manage resource allocation, maintain system hygiene, and provide critical reporting to leadership.

What You’ll Do:

Resource Management 

• Liaise with Project Managers, Practice Leads, and key business stakeholders to understand and forecast resource requirements. 
• Allocate and book resources within resource management tools based on project needs and availability. 
• Communicate resource assignments and changes back to requestors in a timely manner. 
• Maintain up-to-date records of resource schedules and availability. 
• Work to achieve expected utilisation targets for managed resources. 
• Ensure all Practice area and business commitments are factored into the resourcing planning (including training, internal projects, and leave requests). 
• Serves as the first line contact for all resourcing issues within the professional services team. 
• Conduct required ceremonies, such as sprint loading, daily stand ups, and sprint retrospectives. 

Tooling Coordination 

• Ensure resource management tools and systems are kept clean, organized, and up to date. 
• Monitor and maintain tooling hygiene, including user access, project tagging, and data consistency. 

Reporting & Analytics 

• Generate and distribute regular reports on:  
• Timesheet submissions and compliance 
• Resource utilization and availability 
• Forecast vs. actual resource usage 
• Provide insights and recommendations to improve resource efficiency. 
• Maintain skills matrix in delivery areas. 

Vendor & Third-Party Interaction 

• Engage with third-party vendors to source additional resources as needed. 
• Obtain and manage quotations for external resources. 
• Maintain an up-to-date database of vendor rates and terms. 

Stakeholder Communication 

• Act as the central point of contact for all resource coordination queries. 
• Provide regular updates and reports to the Head of Consulting. 
• Flag utilisation gaps with delivery teams. 
• Support internal reviews related to resource planning and utilization. 

What We’re Looking For:

• Proven experience in resource coordination, project support, or operations within a Professional Services environment. 
• Strong understanding of Azure DevOps. 
• Excellent communication and stakeholder management skills. 
• Proficiency in Excel, Power BI, and resource management platforms. 
• Highly organized with strong attention to detail. 
• Ability to manage multiple priorities in a fast-paced environment. 

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.