“Can you transform resource demand and capacity into seamless, high-performing delivery that drives real business impact?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

The Resourcing Manager is a critical operational role within the PMO, responsible for ensuring the effective planning, allocation, and utilisation of delivery resources across a large and dynamic cloud portfolio. Operating in an environment managing 80–100 concurrent projects, this role requires a strong understanding of project delivery frameworks, cloud consulting delivery models, and the ability to operate at pace with frequent change.

You will act as the single point of coordination for resourcing, working closely with Project Managers, Delivery Leads, Line Managers, Finance, HR, and third‑party vendors to ensure resources are accurately forecast, allocated, onboarded, tracked, and reported.

What You’ll Do:

Resource Planning & Allocation:

• Plan, allocate, and manage resource capacity across all delivery portfolios, ensuring the right skills are assigned at the right time.
• Maintain a minimum two‑month forward view of resource demand and availability.
• Prevent resource over‑allocation, identify utilisation gaps, and proactively address risks.
• Ensure all commitments are factored into planning (project work, training, internal initiatives, leave, pre‑sales support).
• Act as the first point of contact for all resourcing queries and issues within Professional Services.

Operational Cadence and Stakeholder Engagement:

• Perform daily resourcing planning, reviewing task movement, delivery changes, and short‑term constraints.
• Run weekly resourcing catch‑ups with Project Managers, Delivery Leads, and Line Managers to:
  • Review work completed vs planned
  • Confirm upcoming demand and capacity
  • Resolve conflicts and reprioritisation
• Communicate clearly and effectively across delivery, operational, and executive stakeholders.

Tooling, Systems & Data Integrity:

• Own resourcing and delivery tooling hygiene (including Hive, SNOW and Sharepoint where applicable).
• Maintain users, roles, placeholders, and categories to ensure accurate reporting and dashboards.
• Perform weekly checks to ensure correct classification of non‑project and internal activities (e.g. training, leave, admin, pre‑sales).
• Ensure data accuracy to enable reliable forecasting, utilisation tracking, and leadership reporting.

Onboarding, Offboarding & Access Management:

• Manage access requests for new starters and contractors:
• Manage end‑of‑engagement access:
• Lead Hive onboarding and timesheet training:
  • Pre‑start welcome and setup for FTEs
  • Day‑1 training for contractors
• Contribute to improving onboarding documentation and training material.

Skills Matrix, Timesheets & Utilisation Control:

• Maintain and govern the delivery skills matrix
• Drive timesheet compliance and quality
• Manage TOIL and overtime requests, including verification, approval tracking, and system updates.

Vendor & Third‑Party Management:

• Act as the operational interface with resourcing vendors and contractors.
• Source external resources where required,
• Manage contractor renewals, non‑renewals, access termination, and performance feedback where applicable.

Process Improvement & Governance

• Document and improve resourcing processes to support scale, consistency, and efficiency.
• Work toward templatising and streamlining operational activities.
• Support wider PMO and delivery initiatives related to resourcing maturity and governance.

What We’re Looking For:

• Proven experience in resource management, PMO operations, or delivery coordination within a Professional Services or consulting environment.
• Strong understanding of project delivery frameworks and multi‑project environments.
• Experience working with resourcing and delivery tools (Hive, Azure DevOps, SNOW, Jira or similar).
• High attention to detail, excellent organisational skills, and ability to multitask under pressure.
• Strong communication skills and confidence engaging from operational through to executive level

Desirable:

• Cloud consulting or Azure delivery environment experience.
• Strong Excel skills; Power BI reporting experience beneficial.
• Knowledge of utilisation modelling, capacity forecasting, and contractor commercial contro

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Birthday lunches, a Fun Fund, and more.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Ready to optimize Azure environments, and engineer scalable systems that empower digital transformation from the ground up?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

As an Azure Cloud Expert Engineer, you will provide high-level support to our customers, acting as an escalation point for Tier 2 support engineers and working alongside senior engineers to execute complex projects/onboardings.

You will ensure that service level agreements are met whilst delivering reliable resolution of customer technical issues when raised via Cloud Direct support lines, Live chat, e-mail or self-service portals.

What You’ll Do:

• Azure Infrastructure: Provision and configure VMs, containers, and resources using ARM templates, Terraform, Bicep, and scripting (PowerShell). Optimize for cost, performance, and security.
• Automation & IaC: Implement Infrastructure-as-Code using Azure DevOps, GitHub, and Visual Studio. Automate deployments and support processes.
• Security & Compliance: Enforce best practices with tools like Azure Security Center, AAD, and Sentinel. Manage RBAC, conduct audits, and address vulnerabilities.
• Monitoring & Optimization: Use Azure Monitor and related tools to track, troubleshoot, and improve infrastructure performance.
• Disaster Recovery: Design and manage DR and high availability solutions with Azure Backup and Site Recovery. Test and validate failover strategies.
• Azure Virtual Desktop: Deploy and manage AVD environments, handle user access, monitor performance, and resolve connectivity or user issues.
• Data & AI Support: Diagnose and fix pipeline failures, manage integrations, and ensure data accuracy and availability.
• Platform Management: Ensure backup integrity, monitor system health, resolve failures, and meet RTO/RPO objectives

What We’re Looking For:

• 3+ years of experience designing, implementing, and managing Azure cloud environments.
• Excellent communication and collaboration skills.
• Strong understanding of the Microsoft Azure platform and its capabilities
• Three or more Azure cloud certifications: AZ-104, DP-100, DP-300, AZ-500, AZ-305, SC-200, SC-300, AZ-140 customer service & communication skills

What We Offer:

• Responsible Time off (uncapped annual leave)
• Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
• Fitness Cash Contribution
• Pension Fund Contribution
• Medical Insurance Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
• Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.

“Ready to elevate your impact in Commercial Finance?”

As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI.

As a Commercial Finance Manager, you will drive commercial insight and financial performance across the business by partnering with key stakeholders in sales, operations, and leadership. This role supports strategic decision-making through robust financial analysis, forecasting, and reporting, and plays a critical part in shaping the financial direction of the company. 

This role is ideal for someone with strong sales instincts, a passion for technology, and a drive to succeed. 

What You’ll Do:

Business Partnering:

• Act as a trusted advisor to sales, operations, and executive teams. 
• Provide commercial support for pricing decisions, margin analysis, and strategic initiatives. 
• Collaborate with department heads to align financial goals with operational plans.

Financial Planning and Analysis (FP&A):

• Develop and maintain Power BI dashboards for KPIs, margin reviews, and sales pipeline. 
• Lead monthly revenue and COGS analysis, including EBITDA impact and covenant compliance. 
• Forecast monthly revenue and COGS based on churn, growth, and new sales. 
• Prepare board packs and contribute to strategic financial planning. 

Sales Support:

• Calculate and report monthly sales commissions. 
• Maintain and update tools like the NCE calculator. 
• Support commercial decisions with data-driven insights. 

Professional Services Reporting:

• Manage WIP revenue recognition, backlog forecasting, and utilisation tracking. 
• Prepare monthly forecasts and board-level reporting. 

Audit Compliance:

• Support audit-related tasks including accrual samples and invoice and customer documentation. 
• Ensure GDPR and contractual compliance in financial operations. 

Strategic Projects:

• Contribute to high-impact initiatives such as refinance projects and process automation. 
• Build and implement financial controls to support ELT decision-making. 

Operational Support:

• Support the Billing Manager with the billing run and assist in managing customer queries. 

What We’re Looking For:

• Strong command of double-entry accounting principles. 
• Advanced Excel and Power BI skills. 
• Experience with standard accounting software and financial modelling. 
• Excellent attention to detail and data validation. 
• Strong interpersonal and communication skills across UK and SA teams. 
• Proven ability to manage multiple priorities and deliver under pressure. 
• Demonstrated history of commercial insight and strategic influence. 
• Experience in FP&A, audit support, and business partnering. 
• Exposure to SaaS or managed services environments is advantageous. 
• Professional accounting qualification: CA (SA) or CGMA (completed or in progress). 

What We Offer:

• Responsible Time off (uncapped annual leave)
• Fitness Cash Contribution
• Pension Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Life Assurance, Critical Illness, and Income Protection.
• Birthday lunches, a Fun Fund, and more.

At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.