Breakfast Briefing: Managing Operational Resilience in Financial Services

Operational resiliency has never been more important for the financial services sector.

We were thrilled to welcome James Hardy, former Chief Resiliency Officer at State Street Bank and a renowned thought leader in operational resilience. With decades of experience, James has empowered global financial institutions to navigate the most complex resiliency challenges and understand their potential impact.

At our breakfast briefing, we explored key topics, including the balance between protection and restoration, how financial institutions can lead the way in DORA compliance, fostering a resilience-first mindset within operational strategies, the critical importance of robust service recovery planning, and the far-reaching implications of large-scale outages on business continuity and client relationships.

 

Watch the sessions you missed

Here’s an overview of what happened during the breakfast briefing:

  • The Operational and Organisational Resilience in the Financial Sector | James Hardy, former Chief Resiliency Officer, State Street
  • How you can address these threats and continue to plan for a more resilient future | Yasser Toson, Azure Core Infrastructure Specialist, Microsoft
  • The role of the partner | Henry Bird, Senior Cloud Sales Executive, Cloud Direct
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