Knowledge Base

SkyKick - What Cloud Backup backs up

Note:
The information contained in this article has been provided by Cloud Direct's partner, SkyKick.

What Cloud Backup Backs Up

SkyKick Cloud Backup, provided by Cloud Direct, currently (December 2017) backs up data in the following Office 365 applications.

  • Exchange Online
  • SharePoint
  • OneDrive for Business

Further details are provided below.

Exchange Online

The following objects are backed up, and can be searched for and restored in a variety of ways.

  • Individual and Shared Mailboxes
    • Emails
    • Calendars
    • Contacts
    • Tasks
    • Notes
    • Journals
    • Office 365 Archive (This archive is automatic, and shows up in the Outlook client). *See Note below.
  • Public Folders (At least one individual mail-enabled user must have access to the Public Folder.)

All default Exchange properties within each object are also backed up, and will be restored with the object (e.g. attachments, categories/colours, free/busy, etc.).

*Note:
Cloud Backup does not back up the following archives:
   Local PST Archive:  This archive is a local PST file on the user's machine. Users can add emails from multiple accounts to it. Cloud Backup does not access this archive, as it is local only to that device and is accessed through the Outlook client.
   Online Archive: This archive is offered as an add-on to some licenses, and included in others (e.g. E5). Cloud Backup does not access this archive, as it is a protected archive that is part of the Litigation Hold / e-Discovery service offered by Microsoft.

SharePoint

  • Site Collections
  • Subsites
  • Lists
    • Generic List
    • Document Library
    • Events (Calendar List)
    • Picture Library
    • Tasks
    • Announcements
    • Contacts
    • Links
  • Files (all file formats, including OneNote)
  • All metadata associated with the file(s) (e.g. who has modified the file)
  • All versions (if versioning is enabled in Office 365)

OneDrive for Business

  • Files (all file formats, including OneNote)
  • All metadata associated with the file(s) (e.g. who has modified the file)
  • All versions (if versioning is enabled in Office 365)

OneDrive for Business limitations that may impact Cloud Backup

Cloud Backup backs up data in Office 365. Due to restrictions and limitations when syncing SharePoint libraries to a computer through OneDrive for Business, there may be data that is not synced to Office 365, and therefore not backed up by Cloud Backup.

For more information, see Restrictions and limitations when you sync SharePoint libraries to your computer through OneDrive for Business.