Provide Portal sign-up procedure

To sign-up to the Provide Portal, you can either be added by another user, or you can sign-up directly yourself. If you have been added by someone else, you can follow these steps to complete the sign-up process:

1. Wait to receive a 'Welcome to the Provide™ Portal' email.
2. Follow 'Get Started' link contained within this email.

3. Enter the email address to which you received the Welcome email and click 'Send Verification Code'.

4. Wait to receive a verification email.

5. Enter the verification code contained within this email.

6. Click 'Verify Code'.

7. If the code has been successfully verified, click 'Continue'.

8. Download (if required) and open the Microsoft Authenticator App on your mobile device.

NB. Other authentication apps can be used, but will likely have slightly different steps to follow.

9. Click '+' to add a new account.

10. Click 'Other (Google, Facebook, etc').

11. Scan the QR code displayed on the Provide page in step 7.
12. Ensure your Provide login is added to the list of accounts under 'Cloud Direct Provide'

13. If you have any issues:

    

    1. Select 'Can't Scan? Try this', which provides a link to a time-based one-time password.
       1. This link can be opened on either Android or iOS/MacOS. Windows does not currently support this link.
       2. On Android this link will open your authenticator app.
       3. On iOS/MacOS this will prompt you to add Provide to the native password manager.
    2. 'Still having trouble?' provides the account name and secret to create an account in Authenticator app manually.
       1. Follow steps 8-10 above
       2. Click 'Or enter code manually'

       

       3. Enter details given above

       

       4. Click 'Finish'
       5. Ensure your Provide login is added to the list of accounts under 'Cloud Direct Provide'.

       

14. Return to Provide sign up, and click 'Continue'.

15. Enter the code given by the Microsoft Authenticator app for your Provide portal account.

16. Click 'Verify'.

17. Set your Provide portal password and click 'Continue'.
18. Login for the first time by entering your email address and then click 'Continue'.

19. Enter your password and click 'Sign In'.