“Are you ready to unlock the power of Azure and build smart, reliable cloud solutions that make a real impact?”
As an Azure Cloud Expert Engineer, you will provide high-level support to our customers, acting as an escalation point for Tier 2 support engineers and working alongside senior engineers to execute complex projects/onboardings.
You will ensure that service level agreements are met whilst delivering reliable resolution of customer technical issues when raised via Cloud Direct support lines, Live chat, e-mail or self-service portals.
What You’ll Do:
- Azure Infrastructure: Provision and configure VMs, containers, and resources using ARM templates, Terraform, Bicep, and scripting (PowerShell). Optimize for cost, performance, and security.
- Automation & IaC: Implement Infrastructure-as-Code using Azure DevOps, GitHub, and Visual Studio. Automate deployments and support processes.
- Security & Compliance: Enforce best practices with tools like Azure Security Center, AAD, and Sentinel. Manage RBAC, conduct audits, and address vulnerabilities.
- Monitoring & Optimization: Use Azure Monitor and related tools to track, troubleshoot, and improve infrastructure performance.
- Disaster Recovery: Design and manage DR and high availability solutions with Azure Backup and Site Recovery. Test and validate failover strategies.
- Azure Virtual Desktop: Deploy and manage AVD environments, handle user access, monitor performance, and resolve connectivity or user issues.
- Data & AI Support: Diagnose and fix pipeline failures, manage integrations, and ensure data accuracy and availability.
- Platform Management: Ensure backup integrity, monitor system health, resolve failures, and meet RTO/RPO objectives.
What We’re Looking For:
- 3+ years of experience designing, implementing, and managing Azure cloud environments.
- Excellent communication and collaboration skills.
- Strong understanding of the Microsoft Azure platform and its capabilities
- Three or more Azure cloud certifications: AZ-104, DP-100, DP-300, AZ-500, AZ-305, SC-200,
SC-300, AZ-140 customer service & communication skills
What We Offer:
- Responsible Time off (uncapped annual leave)
- Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
- Fitness Cash Contribution
- Pension Fund Contribution
- Medical Insurance Contribution
- Employee Assistance Programme
- Enhanced Maternity & Paternity Leave
- Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
- Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.
At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.
“Are you ready to unlock the power of Azure and drive innovation as a Cloud Engineer?”
Are you passionate about cloud technology and looking to level up – in a dynamic support environment? If you’re passionate about the latest trends across cloud computing, we’d love for you to join the team in Cape Town!
As an Azure Cloud Associate Engineer, you will be responsible for delivering high-level support to customers—either as an escalation point from Tier 1 engineers or in collaboration with other specialist teams within Operations.
What You’ll Do:
- Deploy, manage, and optimize Azure Compute Resources, Virtual Machines, and Virtual Networks.
- Monitor, secure, and back up Azure resources, including Blob Storage and Azure Active Directory.
- Implement cost optimization strategies and ensure high performance and security of Azure environments.
- Manage Azure subscriptions, profiles, and role-based access control (RBAC).
- Automate support processes using Azure PowerShell or similar scripting tools.
- Work effectively in multi-client environments, both independently and as part of a team.
What We’re Looking For:
- 2+ years of hands-on experience in a Microsoft Azure support role.
- Experience with deployment, upkeep, and monitoring of Azure systems
- Understanding of the Microsoft Azure platform and its capabilities
- Two or more Azure cloud certifications: AZ-104, AZ-500, AZ-140, SC-200, SC-300, DP-900
- Logical approach to problem solving
- Excellent inter-personal skills with good time management
- Proven customer service & communication skills
What We Offer:
- Responsible Time off (uncapped annual leave)
- Group Life Cover /Disability Income Cover/ Trauma Insurance Cover (Injury / Disability)
- Fitness Cash Contribution
- Pension Fund Contribution
- Medical Insurance Contribution
- Employee Assistance Programme
- Enhanced Maternity & Paternity Leave
- Endless Growth Opportunities: We provide ample opportunities for professional development, mentoring, and advancement.
- Culture of Excellence: We foster a high-performance culture that recognizes and rewards exceptional talent.
At Cloud Direct, we believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply.